Privacy Policy & Terms of Service

1 What Information Do We Collect?

Information You Provide

Generally, you can browse our website without providing personal information. We collect personal information only when you voluntarily provide it, including:

• Name
• Email address
• Mailing address
• Phone numbers (including mobile numbers)
• Purchase and financial information (billing details)
• Other information submitted through forms or direct communication

Information Collected Automatically

When you visit our site, we and our third-party partners may automatically collect technical usage data, including:

• Browser type and operating system
• Domain name of your Internet Service Provider
• Pages visited, time spent, and links clicked
• The website you visited immediately before ours

This data is generally non-identifying. If it can be linked to you personally, we treat it as personal information.

Device Identifiers

We may collect your IP address, MAC address, or other unique device identifiers to recognize repeat visitors, personalize your experience, and serve relevant ads.

Cookies & Web Beacons

We use session cookies (deleted when you close your browser) and persistent cookies (stored until deleted). We may also use web beacons—tiny transparent images embedded in pages or emails—to track content views and gather technical data such as browser type and IP address.

Analytics Tools

We use LocaliQ and Google Analytics to understand how visitors use our site. LocaliQ may show you our ads on other websites via retargeting cookies. Google Analytics provides reports on visitor behavior and interactions.

2 How Do We Use Your Information?

We use your information to:

• Respond to inquiries — Address the reason you contacted us
• Provide customer support — Assist with services and questions
• Process orders & billing — Handle payments and fulfill requests
• Share relevant information — Inform you about programs, services, or resources
• Send promotional offers — With your consent only
• Improve our site & services — Analyze usage patterns to enhance your experience
• Facilitate SMS communications — Appointments, updates, and notifications (with your opt-in)

3 SMS Messaging Policy

Seidel Electric Inc. may send SMS messages regarding appointment scheduling, service updates, program information, and other important notifications. By opting in, you agree to receive text messages from us.

4 Do We Share Your Information?

We do not sell, trade, or rent your personal information. We may share it only with trusted third-party service providers who help us operate our business, including providers for:

• Credit card payment processing
• Advertising and marketing
• Data analysis and customer insights
• Email and communication delivery
• Customer relationship management (CRM)
• Security, risk management, and compliance
• Recruiting support

All third parties are required to use your information solely for the services we’ve engaged them for and may not use it for their own marketing purposes.

We may also disclose personal information when required by law (e.g., a court order or subpoena), to enforce our policies, or to protect the safety and security of users or our site.

5 Your Privacy Rights

You have the right to contact us at any time to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Opt out of marketing and promotional communications

To stop receiving promotional emails, use the unsubscribe link in any marketing message or contact us directly. Opt-out requests are processed within 30 days at no charge.

6 How to Opt Out of Targeted Advertising

You can limit targeted advertising in several ways:

• Browser settings — Most browsers let you block cookies or alert you when one is set. Note that blocking cookies may affect site functionality.
• Digital Advertising Alliance (DAA) — Visit aboutads.info/choices to opt out from DAA member companies.
• LocaliQ — Opt out at localiq.com/optout
• Google Analytics — Install the browser add-on at tools.google.com/dlpage/gaoptout

Our site does not currently respond to Do Not Track browser signals. To learn more, visit allaboutDNT.com.

7 Cookies

Our website uses cookies to improve your experience. Cookies are small data files stored on your device that help us identify returning visitors and personalize your browsing. You can manage or delete cookies through your browser settings.

8 Third-Party & Linked Websites

Our site may contain links to third-party websites. This Privacy Policy does not apply to those sites. Any information you provide on a linked site is governed by that site’s own privacy policy. We are not responsible for the privacy practices or content of external websites. We encourage you to review their policies before sharing any personal information.

9 Social Media

Information you submit through our social media platforms (e.g., Facebook, LinkedIn, Instagram) is public and should be treated as such. We cannot control the actions of other social media users and are not responsible for content shared on those platforms. Please review the applicable privacy policies and terms of use before interacting with us on social media.

10 Children Under 13

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11 How We Protect Your Information

We use physical, electronic, and procedural safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

12 Limitation of Liability

13 Miscellaneous & Policy Changes

This Policy is governed by the laws of the State of New Jersey. We make no representation that our practices comply with the laws of any other jurisdiction. If you access this site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. By using the site, you consent to the processing of your information in the United States.

We reserve the right to update this Privacy Policy at any time by posting revised terms on this page. Continued use of our website following any update constitutes your acceptance of those changes. This Policy does not create legal rights for you or any third parties.

14 Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us: